Rent A Coder Help

Custom Software Buyers
(End Users)

1) Post your bid request
2) Receive bids from coders (and communicate further)
3) Accept a bid and put payment in escrow
4) Work is done by seller
5)  Receive and approve work
6) 

  		 Rate coder

Software Buyer FAQ (Frequently Asked Questions)
Receive and Approve Work

How you do this depends on the project payment type you chose when you posted the project:

Pay for deliverables

     When the work is done, you'll receive an email like this:



     A link on the email will point you to where you can download the deliverables from the site. If your work is time sensitive, your coder has been advised to also send you a 2nd copy via their own private email.

     When you've received the deliverables and are satisfied, indicate your approval (so the coder can be paid from the escrow account), by clicking on 'ok' in the Accept Work section of your bid request.  (You can also get there via a link from the email). Note that you can accept all or just a portion of the work. You can choose to specify a percentage, or a dollar amount.



If you have any problems, 99% of the time you can just communicate your concerns to the coder and have them addressed. However, if you need an outside party to arbitrate, your Rent a Coder arbitrator is always available. Simply click on the 'contact arbitrator' link from your buyer control panel.

Pay for time

Once the timecard ends, you have up to 3 days to approve or contest the timecard. It's important to do this, because if you forget, the card is auto-approved after this time (per your contract). If you may not have the time to do this, you should choose a different project payment type.

From the timecard weekly view (shown under "Work is done by seller") you can review all the Seller's screenshots and approve (or contest) the timecard:


Click here to see full size

 
99% of the time, the timecard will meet your approval. However, if you discover fraud, you can contest the timecard by going to the daily view and then clicking on the "contest" checkbox next to the item(s) you wish to contest:
 

This will place the timecard into arbitration and when the arbitrator confirms your allegation of fraud, you will be refunded the fraudulent time. Please note that your proof for fraud must be based exclusively on what is seen in the images and must be 100% conclusive to be accepted. See the rules of arbitration on 'pay for time' projects for more details.